Privacy Poliucy
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
- Name, email address, phone number, and company name
- Billing details (if you subscribe to a paid plan)
- Website URLs you request us to monitor and maintain
- Support requests, feedback, or communications you send us
b. Information Collected Automatically
- IP address, browser type, and operating system
- Website performance, uptime, and security scan data
- Logs of detected issues and fixes performed by our developers
- Analytics on how you interact with our site and dashboard
c. Third-Party Data
- Publicly available business or contact information
- Data shared through integrations (e.g., hosting platforms, analytics tools)
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our AI + human website maintenance services
- Detect, diagnose, and fix website issues
- Send you alerts, reports, and updates
- Respond to support requests and inquiries
- Process payments and manage subscriptions
- Ensure the security and integrity of your websites
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Authorized team members for monitoring and issue resolution
- Service providers (e.g., hosting, analytics, payment processors)
- Legal authorities when required by law or to protect our rights
- Business partners in the event of a merger, acquisition, or sale of assets
4. Data Retention
We keep your personal information only for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Once no longer needed, data is securely deleted.
5. Security Measures
We implement industry-standard security practices, including encryption, access controls, and regular security audits, to protect your information from unauthorized access or misuse.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to certain data processing activities
- Request a copy of your data in a portable format
- Withdraw consent for marketing communications at any time
7. Cookies & Tracking
We use cookies and similar technologies to:
- Monitor website performance and usage
- Improve user experience
- Enable secure login and dashboard functionality
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
