Terms & Condition
1. Services Provided
We offer AI-powered website monitoring combined with expert human intervention, including:
- Uptime and performance monitoring
- Bug detection and fixes
- Speed optimization
- Security scanning and patching
- Safe updates to plugins, CMS, and code
- Weekly health reports
2. Eligibility
You must be at least 18 years old to use our services. By subscribing, you confirm you have the authority to bind yourself or your organization to these Terms.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us immediately if you suspect unauthorized account activity
4. Customer Responsibilities
You agree to:
- Provide accurate website details for monitoring
- Ensure we have the necessary access (e.g., admin credentials, hosting info) to perform maintenance
- Avoid using our services for illegal or harmful purposes
- Maintain your own backups (we recommend regular backups in addition to ours)
5. Service Limitations
Our AI does not automatically fix issues — it alerts our developers, who manually investigate and resolve problems.
- Issues caused by third-party providers (e.g., hosting outages)
- Data loss due to external events beyond our control
- Damages arising from client-side code changes made without our knowledge
6. Fees and Payment
- Free trial periods are offered as stated on our website.
- Paid plans require upfront payment according to your selected billing cycle.
- We may change pricing with prior notice.
- Failure to pay may result in suspension or termination of services.
7. Cancellation & Termination
- You may cancel anytime by contacting us or using your account dashboard.
- Upon cancellation, services will continue until the end of your current billing cycle.
- We may terminate accounts for violations of these Terms or unlawful use.
8. Intellectual Property
All content, branding, and technology used in delivering our services remain our intellectual property. You may not copy, modify, or distribute our materials without permission.
9. Disclaimers & Limitation of Liability
- Services are provided “as is” and “as available.”
- We do not guarantee uninterrupted or error-free service.
- To the maximum extent allowed by law, we are not liable for any indirect, incidental, or consequential damages.
10. Contact Us
If you have questions about these Terms, contact:
